FREQUENTLY ASKED QUESTIONS

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A payday loan is a small cash loan that helps to carry you through to your next payday when you are a bit short. Sometimes you have an unexpected expense; sometimes it’s an emergency. The important thing about a payday loan is that it’s a manageable amount that you can pay back when you get paid. A loan from Msebenzi Finance should not be used for long-term or regular borrowing and is only suitable to address temporary, short-term cash needs

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You need to be a South African citizen and above 18 years of age. You also need to be Umsebenzi (employed) and have a valid bank account.

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Unfortunately, not at this stage.

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A payday loan needs to be affordable for you, and manageable. And, let’s face it; we want you to be able to pay us back! That’s why we will lend you up to 20% of what you are paid over the period of the loan, net after tax. So it’s easy for you to repay. You can borrow between R500 and R5000.

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Yes, your loan needs to be paid into a bank account that is in your name. We will check your bank details by checking your bank statements and by contacting your payroll officer when we process your application. We do this with your permission.

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We are accredited with the National Credit Regulator and that enables us to provide short term loans to the whole of South Africa. We are fully compliant and active.


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Yes, with your permission, we run a credit check before we lend you money. We also provide information about your successful repayment of our loans to other lenders. This means that as soon as you pay us back it helps you achievea good credit record. It is important that you repay any loan on time to preserve a good credit history, which means protecting your ability to loan money from us or anyone else in the future.

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No, you can only take out one payday loan at a time from Msebenzi Finance. Provided that you meet our eligibility criteria, you are welcome to take out another loan with us if you are short of cash in the future

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As part of the loan application process, we consider your past credit history and we do take this into account before deciding if we will approve your loan. We also consider your current ability to repay a payday loan over a short period.Please also give careful consideration to whether a payday loan is right for you. Payday loans from Msebenzi Finance should be viewed as short-term loans to meet unexpected costs between paydays. For the ease and speed of access to our cash loans you pay a higher interest rate than you would at a bank. For this reason, payday loans are not designed to meet basic ongoing household costs. If you find that you are continually struggling to meet ongoing living costs, you may benefit from seeking some budgeting advice.

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We understand that certain things happen in life that you have no control over. That is why we will always try and accommodate your situation and make alternative arrangements where we can. The most important part to remember is to always communicate with us. We will not be able to assist you and come to some form of arrangement if we don't know what's going on.

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If we are not able to work out some form of arrangement with you and you don't repay your loan, we will be forced to hand your account over to the legal department, and ultimately to a debt collecting company. We normally urge our clients to communicate with us if they are experiencing some financialdifficulties, we are always willing to revise your repayment plan and help you out where we can.

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You have a right to cancel your loan within five working days of receiving it. You must notify us of your intention to do so within this time. Please note: if you cancel your loan, you will still be liable for any charges and expenses incurred in the processing of your loan, and its cancellation. This will include the establishment fee, the same day fee (if applicable), the wage deduction fee (if applicable) and interest accrued for the period from the day you received the loan until the day you repaid the balance.

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About us

Msebenzi Finance (MF) offers easy and straightforward Payday loans, combined with speed and honesty to help you bridge any financial gaps you may have. We follow all responsible lending guidelines ensuring a transparent, honest, and safe borrowing experience.